Legal notice

This website is operated by Firenze Moda, an Italy-based clothing retailer serving customers in Italy and the United States.

By accessing and using this website, you agree to comply with the legal terms, policies, and conditions published on this website.

Business Information

Business Name: Firenze Moda
Address: Via Antonio Vivaldi 71, Bastia Umbra, PG 06089, Italy
Phone: +39 075 800 1042
Email: info@firenzemoda.shop

Website Purpose

The Firenze Moda website is intended to provide information about our clothing products and to allow customers to place orders for delivery within:

Italy
United States

Products, availability, pricing, delivery options, and other commercial information may be updated from time to time.

Website Operator

Firenze Moda is responsible for the content and operation of this website, except where certain services or content are provided by independent third parties.

Third-party services may include website hosting, shipping providers, analytics services, technology providers, and other external platforms required for the operation of our online store.

Intellectual Property

Unless otherwise stated, all content appearing on this website is owned by, licensed to, or lawfully used by Firenze Moda.

This may include:

  • Firenze Moda name and logo
  • Product photographs
  • Graphics
  • Website design
  • Text
  • Product descriptions
  • Layouts
  • Visual elements
  • Branding materials

Website content may not be copied, reproduced, modified, distributed, republished, or commercially exploited without prior authorization, except where permitted by law.

Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colors, prices, and other information are accurate.

However, minor differences may occur because of:

  • Screen settings
  • Lighting conditions
  • Photography
  • Manufacturing variations
  • Fabric characteristics

Product availability may also change without prior notice.

Pricing and Errors

Firenze Moda may correct obvious typographical, pricing, product, or technical errors appearing on the website.

If an error affects an order, we may contact the customer before processing or completing the order.

Nothing in this Legal Notice limits mandatory consumer rights.

Cash on Delivery

Firenze Moda currently operates using Cash on Delivery for customer purchases.

Payment is normally collected when the order is delivered.

Refunds for eligible returned orders are handled according to our Return & Refund Policy, including the separate refund process required for Cash on Delivery transactions.

Shipping

Firenze Moda currently offers shipping to:

Italy
United States

Standard shipping is free for eligible orders to both destinations.

Processing times, transit times, delivery estimates, customs information, and related conditions are explained in our Shipping Policy.

Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to our Return & Refund Policy.

Returns are accepted by mail only.

We do not offer direct exchanges. Customers who require another size, color, or product should return the eligible item and place a new order.

No restocking fee is charged for eligible returns.

Return shipping responsibility depends on the reason for the return.

Consumer Rights

Nothing on this website is intended to exclude or restrict rights that consumers are entitled to under applicable law.

For customers in Italy and the European Union, relevant Italian and EU consumer protection laws may apply.

Customers in the United States may also have rights under applicable federal and state consumer protection laws.

Where mandatory consumer law provides greater protection than a website policy or contractual term, the mandatory legal protection will apply.

Privacy and Personal Data

Personal information collected through this website is processed in accordance with our Privacy Policy.

Depending on the customer's location, applicable privacy laws may include:

  • General Data Protection Regulation (GDPR)
  • Italian data protection requirements
  • Relevant U.S. privacy laws
  • Other applicable data protection legislation

Customers may review the Privacy Policy for more information about personal data collection, use, retention, sharing, and privacy rights.

Cookies

This website may use cookies and similar technologies for functionality, analytics, security, performance, and other purposes.

Where required by law, non-essential cookies are used only after appropriate consent.

More information may be provided through our cookie notice or Privacy Policy.

External Links

This website may contain links to websites operated by third parties.

Firenze Moda does not control independent third-party websites and is not responsible for their content, availability, privacy practices, or terms.

Users should review the applicable policies of third-party websites before using them.

Limitation of Website Liability

Firenze Moda takes reasonable measures to maintain accurate information and reliable website operation.

However, website access may occasionally be interrupted because of maintenance, technical problems, security issues, third-party service interruptions, or circumstances outside our reasonable control.

To the extent permitted by applicable law, Firenze Moda is not responsible for indirect losses resulting solely from temporary website unavailability or third-party service failures.

Nothing in this section excludes liability that cannot legally be excluded.

Applicable Law

Because Firenze Moda is based in Italy, the operation of this website is generally subject to applicable Italian law.

However, mandatory consumer protection rights that apply to customers in their country, state, or jurisdiction remain unaffected.

Policy Documents

Use of this website may also be governed by our:

  • Terms of Service
  • Shipping Policy
  • Return & Refund Policy
  • Privacy Policy
  • Cookie Policy, where applicable

These policies should be read together with this Legal Notice.

Changes to This Legal Notice

Firenze Moda may update this Legal Notice when necessary to reflect changes in:

  • Business operations
  • Website functionality
  • Legal requirements
  • Store policies
  • Regulatory obligations

The current version will be published on this website.

Contact Information

For questions concerning this website, legal information, orders, or store policies, contact:

Business Name: Firenze Moda
Phone: +39 075 800 1042
Support Mail: info@firenzemoda.shop
Address: Via Antonio Vivaldi 71, Bastia Umbra, PG 06089, Italy